ISO 20000-1:2018 is the international standard for IT Service Management Systems (ITSMS). It provides a framework for organizations to effectively manage their IT services, ensuring consistent service delivery and enhanced customer satisfaction. By achieving ISO 20000-1 certification, your organization demonstrates its commitment to providing high-quality IT services.
Improved Service Quality: Implementing an ITSMS based on ISO 20000-1:2018 helps organizations identify, manage, and optimize their IT service delivery, leading to enhanced customer satisfaction.
Reduced Downtime: Effective IT service management can help your organization minimize downtime and ensure the availability of critical IT services.
Enhanced Reputation: Demonstrating your commitment to IT service excellence can improve your organization’s reputation among customers, suppliers, and stakeholders.
Regulatory Compliance: Achieving ISO 20000-1 certification ensures your organization meets or exceeds IT service management regulations, minimizing the risk of fines and penalties.
Cost Savings: Improved IT service delivery can lead to reduced costs through more efficient resource allocation and streamlined processes.
Competitive Advantage: ISO 20000-1 certification can differentiate your organization from competitors, opening up new business opportunities and markets.
Local Expertise: RICI’s team of auditors and trainers have in-depth knowledge of the Saudi Arabian and Bahraini markets, ensuring your certification is tailored to local requirements and regulations.
Proven Track Record: As a globally recognized and accredited certification body, RICI has successfully certified numerous organizations across various industries against ISO 20000-1:2018.
Customer Trust and Confidence: RICI certification signifies that a company has met internationally recognized standards. This helps build trust and confidence among customers, partners, and stakeholders, demonstrating the company’s commitment to excellence.
Rigorous Auditing Process: RICI follows a rigorous auditing process to assess compliance with ISO standards. Our auditors are highly skilled and knowledgeable in their respective fields, ensuring a comprehensive evaluation of the company’s processes and systems.
Partner with RICI to obtain your ISO 20000-1:2018 certification and demonstrate your organization’s commitment to IT service excellence. Get in touch with us today to learn more about our certification services and how we can help you achieve operational excellence.
To discover how our services can benefit you, or to receive a free, no commitment quotation, please contact us.
| Test No. | Test Name | ASTM Standard Method | BS Standard Method |
|---|---|---|---|
| 2 | Sampling Freshly Mixed Concrete | ASTM C172 | BS EN 12350-1 |
| 3 | Temperature of Freshly Mixed Hydraulic-Cement Concrete | ASTM C1064 | - |
| 4 | Slump of Hydraulic-Cement Concrete | ASTM C143 | BS EN 12350-2 |
| 5 | Density (Unit Weight), Yield, and Air Content (Gravimetric) of Concrete | ASTM C138 | BS EN 12350-6 |
| 6 | Air Content of Freshly Mixed Concrete by the Pressure Method | ASTM C231 | BS EN 12350-7 |
| 7 | Making and Curing Concrete Test Specimens in the Field | ASTM C31 | BS EN 12390-1/2 |
| 8 | Density of Hardened Concrete | - | BS EN 12390-7 |
| 9 | Water Storage Tanks Used in the Testing of Hydraulic Cements and Concretes | ASTM C511 | - |
| 10 | Capping Cylindrical Concrete Specimens | ASTM C617 | - |
| 11 | Compressive Strength of Cylindrical/ Cubical Concrete Specimens | ASTM C39 | BS EN 12390-3 |
| Serial Number | Test Name | ASTM Standard Method | BS Standard Method |
|---|---|---|---|
| 1 | Sampling Aggregates | ASTM D75 | BS EN 932-1 |
| 2 | Reducing Samples of Aggregate to Testing Size | ASTM C702 | BS EN 932-2 |
| 3 | Aggregate Moisture Content | - | BS 812-109 |
| 4 | Sieve Analysis of Fine and Coarse Aggregates | ASTM C136 | BS EN 933-1 |
| 5 | Material Finer than 75-µm Sieve and 63-µm Sieve in Aggregates by Washing | ASTM C117 | BS EN 933-2 |
| 6 | Clay Lumps and Friable Particles in Aggregates | ASTM C142 | - |
| 7 | Degradation of Coarse Aggregate by Abrasion and Impact in the Los Angeles Machine | ASTM C131 / C535 | - |
| 8 | Soundness of Aggregates by Use of Sodium Sulfate or Magnesium Sulfate | ASTM C88 | BS 812-121 |
| 9 | Density, Relative Density (Specific Gravity), and Absorption of Coarse Aggregate | ASTM C127 | BS EN 1097-6 |
| 10 | Density, Relative Density (Specific Gravity), and Absorption of Fine Aggregate | ASTM C128 | BS EN 1097-7 |
| Serial Number | Test Name | ASTM Standard Method |
|---|---|---|
| 1 | Standard practice for sampling bituminous paving mixtures | ASTM D979 |
| 2 | Standard test method for moisture or volatile distillates in bituminous paving mixtures | ASTM D1461 |
| 3 | Standard test method for theoretical maximum specific gravity and density of bituminous paving mixtures | ASTM D2041 |
| 4 | Standard test method for quantitative extraction of bitumen from bituminous paving mixtures | ASTM D2172 |
| 5 | Standard test method for bulk specific gravity and density of non-absorptive compacted bituminous mixtures | ASTM D2726 |
| 6 | Standard practice for estimating application rate of bituminous distributors | ASTM D2995 |
| 7 | Standard test method for percent air voids in compacted dense and open bituminous paving mixtures | ASTM D3203 |
| 8 | Standard test method for thickness or height of compacted bituminous paving mixtures specimens | ASTM D3549 |
| 9 | Standard practice for sampling compacted bituminous mixtures for laboratory testing | ASTM D5361 |
| 10 | Standard test method for mechanical size analysis of extracted aggregate | ASTM D5444 |
| 11 | Standard practice for preparation of bituminous specimens using Marshall apparatus | ASTM D6926 |
| 12 | Standard test method for Marshall stability and flow of bituminous mixtures | ASTM D6927 |