21-Apr-2026
Telesales Executives (2 Positions)
Location: Lahore, Pakistan
Key Responsibilities:
- Respond to inbound calls, WhatsApp messages, and email inquiries
- Understand client requirements and recommend suitable RICI services (ISO certification, training courses, inspection services)
- Share quotations, brochures, and course schedules with prospects
- Follow up with leads to convert inquiries into confirmed bookings
- Maintain accurate records in CRM / client database
- Coordinate with the Certification & Training team for smooth client onboarding
Requirements:
- Minimum 1–2 years of telesales / inside sales / customer support experience
- Excellent English and Urdu communication skills (Arabic is a plus)
- Confident phone manner and professional written communication
- Familiarity with ISO standards or B2B services is preferred
- Proficient in MS Office and basic CRM tools
- Target-driven with strong follow-up discipline
What We Offer:
- Competitive salary plus performance incentives
- Growth opportunities within an international certification body
- Exposure to GCC markets and global ISO standards
- On-the-job training on RICI's service portfolio
To Apply: Email your CV to contact@ricionline.com WhatsApp: 0333-183080
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