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Telesales Executives (2 Positions)

21-Apr-2026

Telesales Executives (2 Positions)

Location: Lahore, Pakistan

Key Responsibilities:

  • Respond to inbound calls, WhatsApp messages, and email inquiries
  • Understand client requirements and recommend suitable RICI services (ISO certification, training courses, inspection services)
  • Share quotations, brochures, and course schedules with prospects
  • Follow up with leads to convert inquiries into confirmed bookings
  • Maintain accurate records in CRM / client database
  • Coordinate with the Certification & Training team for smooth client onboarding

Requirements:

 

  • Minimum 1–2 years of telesales / inside sales / customer support experience
  • Excellent English and Urdu communication skills (Arabic is a plus)
  • Confident phone manner and professional written communication
  • Familiarity with ISO standards or B2B services is preferred
  • Proficient in MS Office and basic CRM tools
  • Target-driven with strong follow-up discipline

What We Offer:

  • Competitive salary plus performance incentives
  • Growth opportunities within an international certification body
  • Exposure to GCC markets and global ISO standards
  • On-the-job training on RICI's service portfolio

To Apply: Email your CV to contact@ricionline.com WhatsApp: 0333-183080

Apply Now