Position: Laboratory Supervisor
Department: Metrology
Location: Riyadh, KSA
Job Purpose
Manage all laboratory operations and collaborate with the Technical Manager to expand the scope of work based on market demands and client requirements. Ensure timely execution and scheduling of tasks for engineers and technicians to maintain customer satisfaction and meet departmental objectives.
Qualifications
Education & Experience:
University degree in Engineering (Mechanical, Mechatronics, Electrical, Electronics, Instrumentation, or Industrial) with at least 4 years of experience, or
Diploma in Engineering (Mechanical, Electrical, Electronics, Instrumentation, or Industrial) with at least 8 years of experience.
Skills:
Knowledge of metrological technical standards (Electrical/Mechanical/Mass/Pressure).
Proficiency in resource scheduling and planning.
Working knowledge of LIMS and ERP systems.
Familiarity with ISO 17025, ISO 9001, and ISO 45001 standards.
Competence in Microsoft Excel, Word, PowerPoint, and Project.
Mathematics and statistical analysis proficiency.
Key Responsibilities
Plan and ensure the timely execution of all jobs, including preparation of reports and labels, as per schedule, ensuring even workload distribution among calibration engineers.
Identify, maintain, and monitor the calibration department work environment as per international standards.
Train calibration engineers and technicians for various calibration tasks.
Guide, lead, and supervise all calibration engineers/technicians and their operations.
Review issued certificates and labels and sign them as an authorized signatory.
Ensure all master equipment is calibrated by ISO 17025-accredited laboratories.
Propose monthly improvements or resource requirements to management.
Prepare and update equipment maintenance schedules.
Ensure environmental records are maintained by the laboratory.
Develop new procedures, observation sheets, and uncertainty sheets in collaboration with the Technical Manager, and maintain revision control.
Perform calibration tasks as required, both on-site and off-site.
Authorize calibration certificates and approve monthly overtime.
Undertake additional technical responsibilities as assigned by management.
Adapt to changes in job responsibilities as determined by the company.
Proven working experience with ILAC and associated accreditation bodies.
Technical Skills
Advanced Calibration Knowledge
Expertise in calibrating a wide range of instruments, including electrical, dimensional, pressure, temperature, and flow devices.
Proficiency in using calibration management systems and software.
Understanding of Standards and Compliance
In-depth knowledge of ISO/IEC 17025 and other relevant standards.
Familiarity with industry-specific regulations and accreditation requirements.
Diagnostic and Troubleshooting Abilities
Ability to identify and resolve complex calibration issues.
Proficiency in root cause analysis for recurring calibration errors.
Metrology Proficiency
Strong understanding of measurement science, geometric dimensioning, tolerancing (GD&T), and uncertainty analysis.
Leadership and Team Management
Team Supervision
Ability to manage, train, and mentor calibration technicians to ensure skill development and adherence to protocols.
Promote a collaborative and productive work environment.
Workload Prioritization
Skill in scheduling and delegating tasks to meet deadlines while maintaining high-quality standards.
Manage resources effectively, including tools, equipment, and manpower.
Performance Monitoring
Set goals, monitor KPIs, and evaluate team performance.
Identify areas for improvement and implement corrective actions.
Analytical and Problem-Solving Skills
Data Analysis and Reporting
Analyze calibration data to identify trends and ensure accuracy.
Prepare detailed calibration reports and maintain accurate records.
Process Optimization
Recommend and implement improvements to calibration procedures for efficiency and accuracy.
Communication and Collaboration
Effective Communication
Ability to convey technical information clearly to team members, clients, and other stakeholders.
Handle client interactions, including addressing concerns and explaining calibration processes.
Cross-Department Coordination
Collaborate with quality assurance, operations, and maintenance teams to ensure calibration objectives align with broader company goals.
Organizational and Project Management Skills
Documentation and Record-Keeping
Ensure proper documentation of calibration results and maintenance of equipment history logs.
Audit calibration records to meet compliance requirements.
Project Planning
Develop and implement calibration schedules to minimize downtime and disruptions.
Oversee projects to upgrade or replace outdated equipment.
Technical and Computer Proficiency
Advanced knowledge of calibration equipment and software tools.
Competence in using databases, spreadsheets, and other reporting tools.
Safety and Quality Awareness
Promote adherence to safety protocols in handling hazardous or sensitive equipment.
Ensure quality and reliability of calibration processes to prevent operational risks.
Continuous Learning and Improvement
Stay updated on advancements in calibration technologies and industry standards.
Encourage the team to pursue relevant certifications and training for skill enhancement.
Skills and Attributes
Managerial Skills: Strong leadership and decision-making capabilities.
Communication Skills: Proficient in written and verbal English (knowledge of Arabic preferred).
Conflict Resolution: Ability to mediate and resolve conflicts effectively.
Team Building: Strong capability to build and maintain cohesive teams.
Positive Thinking: A proactive and solutions-focused mindset.
Driving: Valid driving license is preferred.
