Coordinator (Civil)-Jubail
At RICI, the scope of civil construction material testing is limited to the testing of concrete, soil, and asphalt. In this respect we are looking for a young, dynamic, qualified, and competent person to coordinate and communicate lab activities with customers and laboratory team as Laboratory Coordinator.
Preferred Qualification:
Bachelor’s degree
Preferred Certification:
IT or Communication Skills
Experience:
Minimum one-year experience as coordinator in customer services.
Preferred Knowledge:
- Working knowledge of LIMS, ERP, CRM
- Knowledge of ISO 17025
- Operating knowledge of Microsoft Excel/Word
- Risk Management
- Knowledge of 5S.
- Supply chain management
- Customer relationship management
Responsibilities:
- To maintain traceable record of reports in computer.
- To ensure all record (soft and hard copies) are secured and traceable.
- To ensure reports submission to contractors and main clients as per customer requirement.
- To ensure minimum paper waste during the coordination process, less than 1%.
- To coordinate testing schedule with customers and laboratory teams
- To prepare schedule for lab and field testing
- To Assign field technicians for scheduled activities
- To update field activities on company online platform.
- To ensure full cooperation and coordination with customers as and when required.
- To collect, evaluate and analyze multiple data for different operational activities.
- To prepare multiple business reports instructed and guided by respective HOD.
- To perform data analysis of sales & marketing activities of relevant department.
- To perform data analysis of QA/QC activities of relevant department.
- To perform in QA/QC activities for the implementation of ISO management systems.
- To prepare multiple requests like MRR, PRs etc. and maintain their records.
- To assist the management in payment recovery activities.
- To perform all other related jobs assigned by Management.
- Your job description may vary from time to time with the sole discretion of the company.
- Logging new samples in Computer and Logbooks and preparing Information/Worksheets for required tests.
- Assigning control numbers to new Samples.
- Schedule testing of new samples.
- Maintaining a soft copy of all new worksheets with control numbers for reference.
- Preparation and submission of Reports to superiors for Verification and Authorization.
- Rectification of reports and re-submission to Supervisor for verification and approval.
- Less than 1% clerical error in reports.
- Suggest improvement in reporting format for effectiveness.
- To ensure full cooperation and coordination with customers
- To maintain traceable record of all inquiries, proposals and purchase orders.
- To ensure all record (soft and hard copies) are secure and traceable.
- To send reminders to all the clients well in time.
- To market and develop the business all over the kingdom through different strategies
- To prepare the report of daily visits of marketing team
- To make follow ups with the clients through calls and emails.
- To prepare and send the quotations/ proposals to clients based on the RFQs received.
- To conduct analysis for business development of those areas for which we do not have the capabilities.
- To coordinate with clients on regular basis
- To maintain the data on CRM for leads, opportunities, and communications.
- To provide back-office support to the sales and marketing team
- To perform all other related jobs assigned by Manager/ marketing team Communications with Customers
- To submit Prequalification to customers for vendor registration.
- To prepare and submit documents for project-based approvals.
- To perform QC reviews of internal and external certificates and reports.
Skills
Passed Linked In assessment results of Microsoft Excel
Microsoft Office
Fluent in English and Arabic
Typing Speed 30 words/ minute in English
Time management and organizational skills
🚨IMPORTANT NOTE:
- Job applications are accepted only through the email found on the employment page on our website. Please go to the job page you wish to apply for on our website and find the email address designated for submitting applications.
- Any applications submitted through other means will not be considered.
- Send your resume now: jobs@ricionline.com